ENGINEERING EXPERIENCE

Engineering applied to real business problems

We build our own products and develop custom systems to solve real operational challenges, with solid architecture and no improvisation.

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Software

Automation

Operations

Customer Engagement

DCP engineering team collaborating on software architecture and operational systems

DCP PRODUCTS & SYSTEMS

DCP Engineering Stories

Platforms and tools engineered, developed, and operated internally by our engineering team.

Featured case User interface and administration dashboard of Rewi

DCP PRODUCT

Rewi: Digital Loyalty & Customer Pass Platform

Dynamic QR passes, POS counter validation, and visit analytics without mobile app downloads.

Challenge

Merchants and hospitality venues need repeat customer engagement, but native apps face steep download friction and paper cards lack digital tracking.

Engineering intervention

Decoupled web-first TypeScript architecture with dynamic mobile browser QR passes, integration hooks for POS systems, and merchant management console.

What was implemented

Unique QR pass generation, rapid counter validation interface, configurable rewards engine, and structured visit telemetry without tracking sensitive PII.

Architecture & decisions

Astro, TypeScript, Node.js, PostgreSQL, and Docker on Google Cloud. Webhook-driven integration with fault-tolerant counter checkout flows.

Featured case Technical architecture of SipDolce Trace connecting Odoo and Polygon

TRACEABILITY PLATFORM

SipDolce Trace: Coffee Traceability with Ledger & Polygon

Bridging origin, lots, Odoo ERP, permissioned ledger, and public integrity anchoring on Polygon.

Challenge

Specialty coffee traceability requires linking authentic farm origin, processing, and roasting data directly to consumers without relying on unverified static QR codes.

Engineering intervention

Design and engineering of a traceability architecture linking the operational core (Odoo) with a private lot event ledger and periodic cryptographic hash anchoring on the Polygon network.

What was implemented

Lot event logging (farm, variety, elevation, roast profile), Odoo ERP integration for inventory and sales, verifiable public lookups via QR/NFC, and AI-assisted structured storytelling.

Architecture & decisions

Private permissioned ledger for chain-of-custody events, Odoo ERP as operational engine, SHA-256 batch hashing, Polygon PoS anchor transactions, and mobile consumer verification portal.

Standardized process supervision and operational task checklists on shop floor

DCP OPERATIONAL PLATFORM

Normia: Process Standardization & Operational Quality

Structuring repeatable workflows, operational checklists, and execution traceability.

Challenge

Businesses with physical operations or distributed services face variability in critical task execution, opening inconsistencies, and weak compliance tracking.

Engineering intervention

Design of a modular system to define standardized protocols, shift-based responsibility assignment, and timestamped procedural verification.

What was implemented

Operational workflow builder, opening/closing checklist templates, chronological incident logging, and compliance dashboards for operational managers.

Architecture & decisions

Lightweight service architecture, relational data models for immutable audit trails, and responsive interfaces optimized for floor tablets and mobile devices.

Enterprise corporate sports prediction dashboard and multi-tenant leaderboards

DCP B2B SYSTEM

Enterprise Sports Forecasting B2B Platform

White-label multi-instance system for corporate sports prediction and employee engagement.

Challenge

Enterprises required branded internal engagement platforms during global sports events (FIFA World Cup) with strict organizational data isolation and flexible scoring rules.

Engineering intervention

Engineering of a decoupled multi-tenant web platform featuring a prediction engine, automated leaderboard calculations, and sports data feed synchronization.

What was implemented

Multi-tenant deployment with corporate identity customization, match-by-match prediction engine, weighted scoring calculator, and administrative cutoff lock mechanisms.

Architecture & decisions

Structured backend with MySQL as source of truth, sports result API feeds (football-data.org with OpenFootball fallback), and scheduled cron sync with administrative manual lock overrides.

REAL-WORLD APPLICATION

Client Implementation Experiences

Implementations and technical advisory across diverse business operations. For confidentiality, client identities are presented in an anonymized format.

Logistics distribution facility with package tracking and dispatch screens

Implementation & operations

LOGISTICS & PARCEL

Regional Logistics & Parcel Operations

Challenge

Shipment and parcel operations managed through dispersed data, manual processes, and limited visibility into delivery statuses.

DCP Intervention

Structuring operational tooling to centralize parcel traceability, dispatch workflow support, and coordination systems.

Implemented capability

Parcel tracking workflows, operational dispatch coordination, and centralized delivery status visibility.

Web ApplicationsOperational APIsPostgreSQLDocker

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Restaurant service counter with digital point of sale and kitchen ordering

Digital systems & POS

RESTAURANT & HOSPITALITY

Restaurant & Hospitality Digital Operations

Challenge

Coordinating online food ordering, table service, and physical point of sale in a high-demand hospitality environment.

DCP Intervention

Implementation and configuration of a specialized restaurant platform (TastyIgniter) and integration with point-of-sale terminals (ValorPOS).

Implemented capability

Unified digital order processing, register workflow connection, and digital menu standardization.

TastyIgniterValorPOSPHPMySQLREST APIs

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Consulting advisory team managing commercial sales opportunities in CRM

CRM Implementation

PROFESSIONAL & B2B SERVICES

Commercial CRM for Professional & Business Services

Challenge

Sales leads and commercial opportunities scattered across spreadsheets and inboxes, lacking structured follow-up and pipeline visibility.

DCP Intervention

Implementation and customization of a commercial CRM with account modeling, structured pipeline stages, and automated sales follow-up workflows.

Implemented capability

Centralized customer database, commercial interaction audit trails, and structured proposal pipeline tracking.

CRM EngineWorkflow AutomationAPI Integration

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Custom manufacturing workshop with digital job orders and service ticketing

Ticketing & order tracking

PRODUCTION & ORDERS

Service Order & Ticketing Operations

Challenge

Custom work-order management with manual handoffs, assignment bottlenecks, and risk of lost specifications during production.

DCP Intervention

Implementation of a structured ticketing system for intake, triage, operational assignment, and lifecycle tracking of service orders.

Implemented capability

Per-order change history, transparent production statuses, and reduced handoff errors in order fulfillment.

Ticketing SystemProcess WorkflowsDatabase Engine

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Retail checkout pilot environment evaluating point of sale workflows

Validation pilot

OPERATIONAL PILOT

Operational Standardization & POS Pilot

Challenge

Experimental evaluation of counter checkout and operational workflows in a physical retail setting before committing to structural platform changes.

DCP Intervention

Controlled pilot deployment testing point-of-sale flows, baseline inventory standardization, and daily operating protocols.

Implemented capability

Checkout workflow validation, POS hardware assessment, and operational learnings documentation.

POS SandboxProcess ChecklistsInventory Architecture

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Systems specialist administering corporate digital infrastructure in Spain

Support & infrastructure

B2B DIGITAL OPERATIONS

B2B Digital Operations & Infrastructure — Spain

Challenge

A B2B firm in Spain required digital presence structuring, domain governance, reliable hosting infrastructure, and business email administration.

DCP Intervention

Technical web audit, DNS/domain governance reconfiguration, dedicated hosting management, and digital identity advisory.

Implemented capability

Corporate email reliability, web infrastructure security hardening, and digital presentation architecture refresh.

Web InfrastructureDNS ManagementHosting Architecture

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Operations team managing integrated enterprise business workflows in Odoo ERP

Structuring & processes

ERP IMPLEMENTATION

ERP Implementation with Odoo

Challenge

Business operations fragmented across disparate tools and spreadsheets, creating duplicate administrative effort and lack of unified control.

DCP Intervention

Configuration and deployment of Odoo tailored to company operating workflows, establishing structured process management and centralized data.

Implemented capability

Centralization of business workflows on a unified platform, orderly records, and an operational foundation ready for growth.

Odoo Community/EnterprisePythonPostgreSQLWorkflow Engine

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Business operations team configuring and operating workflows with ERPNext

Operations & open source

ERP IMPLEMENTATION

ERP Implementation with ERPNext

Challenge

Need for a flexible, auditable enterprise management system without proprietary vendor lock-in to centralize operations and administrative control.

DCP Intervention

Implementation and setup of ERPNext aligned with key operational processes, adapting data models and permissions to organizational hierarchy.

Implemented capability

Comprehensive business management on open architecture, centralized operational records, and complete technical autonomy.

ERPNextFrappe FrameworkPythonMariaDBREST APIs

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Editorial & audiovisual experience

SEASONAL CONTENT

Christmas Novenas with Plus Smarty

Challenge

Need to plan, produce, and distribute daily thematic audiovisual content for a seasonal campaign without operational fragmentation or delivery delays.

DCP Intervention

Workflow structuring with Plus Smarty for assisted scripting, coordinated microclip production, and scheduling of audiovisual assets tailored to digital channels.

Implemented capability

Agile thematic microclip generation workflow, consistent audiovisual format, and organized delivery within a seasonal editorial calendar.

Plus SmartyAudiovisual PipelineDigital FormatsWorkflow Planning

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Human resources content

INTERNAL COMMUNICATION

Human resources and internal communication content

Challenge

Difficulty maintaining clear, engaging, and recurring internal communication for training, institutional announcements, and team guidelines.

DCP Intervention

Design of an agile production workflow with Plus Smarty to transform operational topics, internal policies, and guidelines into informative microclips and structured visual materials.

Implemented capability

Production of audiovisual capsules for onboarding and internal policies, corporate message standardization, and reduced friction in repetitive communication.

Plus SmartyCorporate MicroclipsKnowledge CapsulesInternal Comms

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IMPACT AREAS

What We Solve in Our Engagements

We help overcome common operational and technology hurdles that hinder stability and growth.

Manual processes

We automate repetitive tasks so your team can focus on high-impact decisions.

Disconnected tools

We connect isolated systems and ERP platforms so operational and business data flows without duplicate effort or friction.

Commercial follow-up

We structure sales pipelines and CRM so no business opportunity falls through the cracks.

Order management

We implement ticketing workflows providing complete visibility over order statuses.

Limited visibility

We centralize operational metrics and audit logs so leadership decides with real data.

Customer engagement

We design lightweight customer engagement mechanisms to foster recurring business.

SECTORS & BUSINESS MODELS

Business Contexts Where We Have Worked

Our experience spans diverse operational models with solutions adapted to concrete technical realities.

Professional & B2B services

Consulting, service firms, and B2B practices requiring customer and process traceability.

Logistics & distribution

Regional parcel operations, goods dispatch, and delivery coordination workflows.

Restaurant & hospitality

Restaurants, cafes, and venues managing counter operations and digital ordering.

Commerce & retail

Merchants with physical POS, inventory tracking, and integrated sales channels.

Recurring customer models

Retailers, academies, and brands seeking frequent visits and continuous relationship.

Custom order workshops

Print shops, workshops, and custom fabrication businesses handling customized orders.

ENGINEERING METHOD

How We Take a Need to a Working Solution

DCP Flow is the internal framework through which we turn business challenges into stable systems, with engineering rigor and no improvisation.

Discover

Design

Build

Validate

Deploy

Improve

Explore our DCP Flow methodology

TRANSPARENCY CRITERIA

How We Document Our Cases

At Digital Consulting Plus, we do not publish synthetic testimonials or fabricated ROI figures. Our internal product stories are backed by real code and interfaces, while client experiences are anonymized to protect confidentiality, strictly distinguishing between experimental pilots and production deployments.

NEXT STEP

Let's discuss the solution your business needs

We analyze your operational context and guide you toward the best approach in custom software, automation, integrations, or proprietary products.

We apply DCP Flow internally to ensure technical clarity, traceability, and control across every project.

Direct strategic conversation with our consulting and engineering team, no sales pressure.

No commitments. Prompt, personalized response from our team.

Or reach us directly:

info@digitalconsultingplus.com